Christoph is a marketing and customer-experience practitioner who is committed to understanding customer needs and business objectives. He enjoys informing customers about solutions that can improve their success.
I have a new pet peeve. Several times in the past year I鈥檝e been encouraged to give high or perfect scores on a survey I鈥檓 about to receive. It started…
‘Tis the season when informal office parties abound. It鈥檚 always nice to have time to relax and spend a few minutes chatting with co-workers about non-business topics, especially if it…
You may have noticed from our website that 色控传媒 is a certified G7 Master Printer and wondered, 鈥淲hat鈥檚 that? And why does it matter to me?鈥 What is G7? G7…
If your professional experience is anything like mine, you probably find yourself spending more time on daily issues than you would like. And this pattern probably prevents you from doing…
You鈥檙e probably already aware that Instagram is a place to post and view images. What may not be as clear is how using Instagram can benefit your business. Similar to…
Since its launch a little over three years ago, Pinterest鈥檚 subscriber base has grown to 70 million users. So it鈥檚 no surprise that businesses are using Pinterest as a marketing…
As just covered in our Is Social Media Right for Your Organization? post, many businesses are actively working to understand the benefits of social media and how to reap them.…
Most businesses are actively working to improve their visibility online through Search Engine Optimization (SEO). And, for anyone taking notice, online searches often list a Wikipedia reference as one of…
Most organizations want to know how satisfied their customers are because they recognize that dissatisfied customers usually take their business elsewhere. Unfortunately, many organizations don鈥檛 have a formal program in…